FAQ

Frequently asked questions

WunderAgent answers your questions

What is the difference between WunderAgent and a traditional real estate agency?

A traditional real estate agent is asking for an average finder’s fee of 2,38 months basic rent. Since WunderAgent is simplifying renting, we offer you a full service package to a firm price. In comparison to the usual cost you can save up to 90%.

A modular system is the key for comfortable renting. You have always the freedom to decide how and how much we should support you. Which services we provide and which ones you take is your choice. You have the power to decide.

The important thing is that you feel safe and happy with your decision in the end.

Why do I need a real estate agent to let my property?

It’s not an easy task and quite a complex process to deal with real estate. Especially in situations where it is important to find the right tenants and by doing so, preventing negative things such as loss of rent from happening.

Real estate is not a staple article. You cannot apply one sales strategy and one great description for all of them. Every property is unique. That’s the reason why you need WunderAgent who knows how to manage that for you. It requires a lot of answers in every process to let your property and if everything fits perfectly, then you can be certain renting your real estate will be fulfilled in an secure and efficient manner.

Why WunderAgent is that cheap?

We have analyzed the whole traditional letting process. There we saw where we can digitalize the process and where we have a high potential for optimization. Herewith we have got a quite high efficiency enhancement and we have managed to lower down the costs substantially.

“We have contracts already with a real estate market place.” - How can I use the service from WunderAgent?

We would like to offer you to manage your ad campaigns for free. However we require a proof of contract and the conditions. According to those we offer you a reduction of our packages.

Is it possible to use WunderAgent if I use another real estate agent already?

Yes for sure! We definitely don’t oblige you to transfer exclusive rights to us. We ask you to please verify what conditions are stipulated in your current contract.

How I let my property with WunderAgent?

The first step is to choose which package is the right one.

Do I get a regular update about my letting process?

Yes you do. Since our smart technology process you can always see where we are right now. You can see how many tenants are interested and see their profiles. You get like an ranking and a tenant score which helps you to compare efficient.

How you deal with private data?

Your private information we handling real secure. The tenants cannot see any of your details. The whole communication is taken place on your website

Do I get a regular update about my letting process?

Yes you do. Since our smart technology process you can always see where we are right now. You can see how many tenants are interested and see their profiles. You get like an ranking and a tenant score which helps you to compare efficient.

How many apartment viewing are necessary?

The average is three. In every appointment we are showing at the max. 10 potential tenants the property. Our experience is showing that three viewing appointments are enough to rent out a estate successfully. This is based on a high qualified and carefully selection of the tenants.

Which documents I need to get started?

To start straight with the marketing of your property we would need the description of your place, photos, the layout and of course how much you are asking for rent on a monthly bases.

What happens if nobody has interest in my property?

Should it take longer than usual to rent out your property we will double check your ad. After three weeks we will analyse it and we look together for a different strategy to increase the interest and let it as soon as possible.

Is there a money back guarantee?

Yes indeed. If you going for the WunderPower Advertising and you don’t get 20 requests in 20 weeks, you will get your money back. That happens as well if you book the viewing service and we don’t show anybody your flat.

Do you have a success guarantee?

No we don’t. Sure that is not what you would like to hear at this point. But the most properties we renting out in a few weeks with a high success. Our aim is it to market your property efficient and successful. Unfortunately there are also estates, where the process takes much more time. This causes quite high expenses. If we would guarantee you a success in renting out your apartment, we have also to calculate the risk of places which are difficult to market as well. That causes a higher price.

How long my ad stays online?

Your ad will definitely stay on the market place till you receive 20 requests. On our website you can deactivate your listing by yourself.

Who are the WunderAgents in different towns?

We are working in all of Germany with qualified staff with a high knowledge of the real estate market.

Phone support

Team square anna

Anna Schön

Customer Success

+49 800 / 673 82 23